If a parent needs legal advice, it's critical they get expert support. As this story shows, using McKenzie friends can make the situation expensively worse!
They are often used by people who cannot afford or do not want to use a solicitor
Anyone can be a McKenzie friend. It does not require any legal qualification
Most often they help claimants fill out forms, or provide advice on the legal process
Increasingly, McKenzie friends are charging fees for their work